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Dear Valued Customers,

We want to inform you about an upcoming maintenance operation that will temporarily affect the dispatch of your orders. On the 19th of October, our website will undergo essential maintenance to improve your shopping experience and enhance our service quality.

During this period, from 19/10/2023 to 30/10/2023, all order dispatches will be temporarily suspended. We understand the importance of timely deliveries and sincerely apologise for any inconvenience this delay may cause. Please allow us to provide further information and address any concerns you may have regarding this maintenance.

Why the Maintenance is Necessary:

Our commitment to delivering top-notch service is unwavering, and to maintain the highest standards, we must periodically update and optimise our website. The upcoming maintenance is aimed at:

  1. Enhancing Website Performance: We will be implementing technical upgrades to ensure smoother and faster browsing, which will contribute to an improved shopping experience.

  2. Security Improvements: Your data security is of utmost importance to us. We will be strengthening our security measures to protect your personal information.

  3. Stock accuracy: Resolving any existing stock issues to ensure all listed products are available.

  4. Discontinued products: These will be highlighted during this period with a NO RESTOCK warning and will no longer be available once sizes are sold out.

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What to Expect

  1. Order Processing: While the website is under maintenance, you can continue to browse and select products, but orders will not be processed or dispatched during this period.

  2. Customer Support: Our customer support team will remain available to assist you with any inquiries or concerns you may have.

  3. Order Confirmation: If you place an order during the maintenance window, you will receive an order confirmation. However, please note that order processing and dispatch will resume on the 1st of November.

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We Are Here for You

We understand that this maintenance may cause temporary inconvenience, and we want to assure you that our team is fully committed to ensuring a smooth transition and prompt order dispatch when we resume normal operations. Our website maintenance is a proactive measure to serve you better in the long run.

Thank you for your understanding and continued support.

 

We look forward to providing you with an improved shopping experience as we carry out these necessary updates. If you have any questions or need assistance, please do not hesitate to contact our customer support team.

Warm regards,

Gym With Attitude

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